Fix | errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4
The error message you're seeing:
ErrorDomain=NSCocoaErrorDomain & ErrorMessage=Could not find the specified shortcut. & ErrorCode=4
is an Apple (macOS/iOS) system error, specifically from the Cocoa framework, and it generally means:
The system is looking for a shortcut (automation, Siri shortcut, or app-related shortcut), but can’t find it—either because it’s deleted, renamed, or the app using it is malfunctioning.
Step-by-Step Guide to Solve It (2025)
Step 1: Understand Where the Error Happens
- Is this happening on:
- A macOS or iOS device?
- While running a shortcut (via the Shortcuts app)?
- While using a third-party app that relies on shortcuts?
- During a script or automation?
If you can identify what action triggered the error, it helps isolate the cause.
Step 2: Check the Shortcuts App
- Open the Shortcuts app on your Mac or iPhone/iPad.
- Look for the shortcut that’s referenced (if you know which one).
- If it's missing:
- It may have been deleted accidentally.
- If it's from an app, try reinstalling or resetting that app.
- If it’s there:
- Try running it manually to see if it works.
- Check for any broken actions inside it (e.g. missing files or app actions).
Step 3: Reinstall or Recreate the Shortcut
- If the shortcut is corrupted or not working:
- Delete the problematic shortcut.
- Recreate it manually or download it again if it came from a third-party source.
- If the shortcut was created by an app, reinstall the app and allow it to recreate the shortcut.
Step 4: Reset Shortcuts Permissions
Sometimes permissions are misconfigured.
On iOS/macOS:
- Go to Settings → Privacy & Security.
- Tap Shortcuts or Automation.
- Ensure the app has permission to run Shortcuts or Automations.
Step 5: Reboot Your Device
A simple reboot can often reset the system's state and fix transient issues.
Step 6: Test the Action Again
After doing the steps above:
- Retry the shortcut or the app feature that triggered the error.
- See if the error still appears.
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Step 7: If It’s in Xcode / App Development
If you’re a developer and seeing this in Xcode logs:
- Ensure that the intent-based shortcut (SiriKit/Shortcuts) is registered properly in your app.
- Verify that the
.shortcut
file orNSUserActivity
is not missing or incorrectly referenced. - Look at the
NSUserActivity
orINShortcut
identifiers being used.
Common ErrorCode 4 (NSFileNoSuchFileError)
Error code 4
in NSCocoaErrorDomain
is:
NSFileNoSuchFileError = 4
— File or resource not found.
So even if it mentions “shortcut,” it may be:
- Looking for a file that was deleted.
- A shortcut that points to a deleted file or app action.
Summary
Step | Action |
---|---|
1 | Identify where the error occurs (Shortcuts, app, automation) |
2 | Open the Shortcuts app → Look for broken/missing shortcuts |
3 | Recreate or reinstall missing shortcuts or apps |
4 | Check app permissions in Privacy & Security settings |
5 | Reboot your device |
6 | Test again |
7 | If you’re a developer: check Xcode logs and identifiers |